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*** ACCESSING YOUR WEB SITE *** Here is your account information: * Please note that your password is case sensitive. You will use your Username and Password to enter your Control Panel and to FTP files to your site. So please keep them in a safe spot. If you are registering your domain name with another registrar or need to transfer your domain name, please use these name servers. Primary Nameserver: NS.CONFUCI.US IP: 65.108.51.120 Until your domain name registration or transfer is complete, you can access your web site at http://123.123.123.123/menu. Please keep in mind, your e-mail will not function correctly and no one can access your site by the domain name until registration or transfer is complete. Until the domain name is registered, to follow any of the instructions below, substitute your IP address for your domain name. *** GENERAL INSTRUCTIONS *** *** YOUR CONTROL PANEL *** Sample Control Panel Top of Page We are pleased to offer a full-featured Control Panel. Our Control Panel
makes creating and maintaining your web site simple. You can access your Control
Panel at: (Remember that if your domain is not yet registered, you must substitute your
IP address [123.123.123.123} in the above address. Once your domain name is
registered, you can access your control panel at To log into your control panel, use the username [username] and password assigned to your account [username]. The Control Panel allows you to do such things as manage your email accounts, manage your files, install counters, view your statistics, install FrontPage extensions, etc. A complete overview of the Control Panel buttons can be found at the "Help" button within the Control Panel.* Change your password.
*** SETTING UP YOUR E-MAIL PROGRAM *** Top of Page There are two steps to setting up e-mail software on your computer in order to receive e-mail. We recommend using Eudora or Outlook Express. Either can be easily downloaded from the web or you may have received free e-mail software from your internet access provider. When using mail software, like Eudora or Outlook, to retrieve your e-mail, use this info for the set up POP mail account = username SMTP server = use your local ISP's mail server Incoming mail server = yourdomain.com Password = xxxxxxxx Return Address = enter your e-mail address This will get you started with the first of your mailboxes, username@yourdomain.com,
which is already set up. The POP mailboxes are setup in the same manner as your username@yourdomain.com mailbox. All e-mail functions including aliases and autoresponders can be controlled here. Incidentally, you will receive "all" incoming e-mail addressed to ___________@yourdomain by default. This means you have unlimited incoming addresses under your domain name. Again, your e-mail will not function correctly until domain name registration or transfer is complete.
Our packages are all designed to allow for bandwidth maximums, each dependent upon the package that you have chosen for your domain. None of our packages come with unlimited bandwidth. We have the option within our Domain Management System to allow any of the domains that exceed these bandwidth parameters to be automatically suspended. We no longer do that because our clients indicated to us that they prefer to have their sites remain operative. Bandwidth is reset at the end of each month therefore if you go over your limit on the 15th of the month your site would be shutdown until the first. Obviously this is just not good business. Therefore when your sites exceed bandwidth parameters, we must monitor bandwidth usage and adjust your billing histories accordingly. Right now, when we find a domain has exceeded their bandwidth allotment, we charge $7.50 per GB of overage to the client's account. These will be manual entries on your account retroactively for the previous month. You will not receive a separate invoice. You will be notified by email after the charges have been assessed. For our resellers, the name of the resold account will be included in your account history so that you can contact your client with the additional charges.
As of September 01, 2002 we will be initiating bandwidth overage fees of $10.00/GB for manual adjustments. If you pre-purchase extra bandwidth, you will be charged at the following rates: One (1) GB increments - $7.50 per GB
*** MISCELLANEOUS INFORMATION *** Top of Page 1.) Your cgi-bin has the following path /home/username/yourdomainname-www/cgi-bin The URL to your cgi-bin is You can put your cgi scripts there. If you put in any perl scripts, make sure you have the permissions set to 775 for the perl scripts to be executable. Also, be sure that the perl path in the first line of your script is /usr/local/bin/perl. The URL to the global cgi-bin (home to pre-written scripts you can use, like the formmail and counter scripts) is yourdomain/cgi-sys 2.) To see your daily web statistics go to yourdomain/stats/ for graphical statistics and www statistics. The statistics are updated each day. 3.) General problems to avoid 1) either on the scripts or files and directories they write to, 2) or the paths are wrong. 3) Please keep your account information current, including credit card number and expiration date, off network e-mail address and phone numbers. 4) Please be aware that you can not downgrade your account. 5) MySQL - If you are using MySQL, once you have set up a database, the username and password is set to your default which is the password you use to access the control panel. If you change your control panel password after setting up your database, it only changes for the control panel is does not change for the database, so make sure you hold on to the original password. 6) Server Maintenance - Daily, between the hours of 2:00 AM - 4:00 AM Eastern Standard Time, we have an open maintenance window where our Network Administrators perform upgrades, server moves and overall general server maintenance. There is a possibility that during this time frame your site(s) may be affected. *** CONTROL PANEL BASICS *** Top of Page There are three main components to the Control Panel: * Account Quick View * This section allows you to see basic account information, such as your username, your package, and your account status. * Resource Meter * Shows how much of your resources (such as email address, traffic, etc) you have used, and how much you have free. * Tool Kit * This section of the CP lists all the options available. Which options are available for use will depend upon which package has been chosen. An explanation of each Control Panel button can be found when clicking on the "Help" button.
*** WHEN YOU NEED HELP*** Top of Page Log into your control panel and click on the "Email Support" button. This will bring up a form. Enter your information and the problem you are having. Please be VERY SPECIFIC. A Support Technician will e-mail you back within a few hours.... If you can not connect to your control panel, you can contact our Support Department through support@confuci.us Or call me @ 808-878-3625 *** AUTOMATIC CONTRACT RENEWAL *** When your contract is up, we automatically renew it unless you ask to cancel your account. You will receive an email bill/invoice. If you would like to cancel your contract, please email me at cancel-account@confuci.us. You must allow at least 72 hours for account deletion. As a policy, we do not offer refunds or credits. *** PLEASE NOTE IT IS YOUR RESPONSIBILITY TO VERIFY THAT THE REGISTRATION OF YOUR DOMAIN NAME (FOR BOTH NEW AND TRANSFER DOMAINS) HAS BEEN COMPLETED. Mahalo [Thank you in Hawaiian] for your business, I hope you are completely satisfied with your account and urge you to be in touch any time if you have problems, need help or have ideas on how best we may be able to serve you... Your account includes a free shopping cart. You can sell up to 25 items in this cart [Silver Alacart] but many of you have way more than 25 products to sell. For you there are two options, there is the Gold Alacart in which you can sell up to 100 items for only $15 a month and there is the Platinum Alacart that can manage up to 1000 items for only $35 a month. All three of the Alacart shopping carts are easy to setup and maintain. As you are aware your account is totally capable of being a secure server [see the secure server icon in your control panel for setting this feature up] so you can offer your products for sale on line, process credit cards in real time and with absolute confidence that both you and your customer will be safe...
Aloha,
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